Booking and Cancellation conditions for accommodation
These cancellation conditions can be deviated from by either extending or shortening the cancellation period for individual customers or during regional event weekends. This is always agreed on a per-booking basis by phone or email.
Booking terms and conditions
The accommodation reservation must be paid in advance no later than two (2) weeks before the arrival date via the payment link sent with the reservation confirmation.
Please note that the person booking the room must be minimum of 22 years old. The keys will not be handed to a person younger than 22 years.
Other things to consider
The Log cottages do not have hot tubs, and bringing your own or rented hot tubs is not allowed.
There are no charging points for electric cars. Charging electric cars from standard sockets is strictly prohibited and a 500€ fee will be charged for breaking the rule.
Pets are not allowed in most of the accommodation options. Pets are allowed in some of the accommodation options and guests must inform about bringing pets when making a reservation. Pet fee is 20€ / visit. The fee will not be refunded if it is not canceled in advance. Messilä will charge a 50€ fee for pets brought without permission.
Cancellation terms and conditions
The accommodation reservation must be paid in advance no later than two (2) weeks before the arrival date.
Reservations can be canceled free of charge two (2) weeks before the arrival date. 50% of the total price will be charged from reservations that are canceled one (1) week before the arrival date. 75% of the total price will be charged from reservations that are canceled less than a week before the arrival date. Reservations canceled one (1) day before the arrival date will be charged fully.
In case of illness
Cancellations due to illness are agreed on a case-by-case basis. Please, contact Hotel Reception as soon as possible in a case of illness.